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From: Grondin, Nicole
Sent: Thusday, January 27, 2005 10:35am
To: Michelle, Davidson at rmh (NCO Financials)

Hi Michelle, one of my reps received a Kudos call for Asish yesterday. The customer wants to let Asish know that she handled his concerns very professionally and he really appreciated her help. She got his issue resolved quickly and he wishes he would have spoken to her 2 weeks ago.

Thanks and have a great day,
Nicole Grandin

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